Hot and Naughty Terms and Conditions
1. Introduction
These terms and conditions govern your use of hotandnaughty.co.uk. By accessing our website and placing an order, you agree to be bound by these terms. Please read them carefully before making a purchase.
2. Legal Age to Buy
You must be 18 years or older to purchase from Hot and Naughty. By placing an order, you confirm that you are of legal age to possess adult products in your area.
3. Contract Formation
Orders are subject to acceptance and availability. No contract exists until we dispatch your order. We reserve the right to cancel any order at our discretion.
4. Privacy and Data Protection
We comply with the Data Protection Act and GDPR. Your personal information will not be shared with third parties without your consent. For more details, please refer to our Privacy Policy.
5. Delivery Information
- We aim to deliver within 30 days but usually sooner.
- Some deliveries may require a signature.
- We are not responsible for parcels lost due to incorrect address information.
6. Payment
We accept credit and debit cards. International cardholders may be subject to exchange rates set by their bank.
7. Returns Policy
- You have the right to cancel your order within 14 days of purchase.
- Unopened, unused items can be returned within 30 days for a full refund.
- Faulty items can be returned within 180 days, even if used.
- Return shipping costs are the customer’s responsibility unless the item is faulty.
8. Voucher Codes and Special Offers
We reserve the right to end offers at any time. Vouchers cannot be combined with other discounts unless explicitly stated.
9. Gift Wrapping
Gift wrapping is available for selected items at an additional cost. All gift-wrapped items are packaged discreetly.
10. Competitions
We may run competitions on social media platforms. Entry is restricted to UK residents aged 18 or over. Specific terms will be provided with each competition.
11. Disclaimer
All products are sold as novelty items. Hot and Naughty cannot be held responsible for any injury caused by improper use.
12. Changes to Terms
We reserve the right to modify these terms at any time. Please check regularly for updates.
13. Contact Us
For any queries regarding these terms, please contact:
Hot and Naughty
46 Fontayne Avenue
Romford
RM1 4NR
Email: [email protected]